At Oliver & Rose, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or make a purchase from us. By using our website and services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal information when you make a purchase, sign up for our newsletter, or contact us for support. The types of information we collect include:
Personal Identifiable Information: Name, email address, phone number, billing and shipping addresses, and payment details.
Non-Personal Information: Browser type, IP address, device information, and browsing behavior on our website.
2. How We Use Your Information
The information we collect is used for various purposes, including:
Order Processing: To fulfill your orders, process payments, and deliver your products.
Customer Service: To respond to your inquiries and provide assistance regarding your orders or our products.
Marketing Communications: If you have opted in, we may send you promotional emails, offers, and newsletters about new products, events, and updates. You can unsubscribe from these communications at any time.
Website Improvement: To analyze website traffic and improve user experience by understanding how visitors interact with our website.
3. Sharing Your Information
We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our business, such as payment processors, shipping companies, or email service providers. These third parties are contractually obligated to use your information solely for the purposes we specify and are prohibited from using it for their own purposes.
We may also disclose your personal information if required by law or in response to a legal request, such as a court order or government inquiry.
4. Data Security
We take the security of your personal information seriously. We implement industry-standard security measures, such as encryption, to protect your data during transmission and storage. While we strive to protect your personal data, no method of data transmission or storage is 100% secure. We cannot guarantee the absolute security of your data.
5. Your Rights
As a customer, you have the following rights regarding your personal data:
Access: You have the right to request access to the personal information we hold about you.
Correction: You can update or correct your personal information at any time.
Deletion: You have the right to request that we delete your personal data, subject to certain exceptions (such as compliance with legal obligations).
Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.
6. Cookies
Our website uses cookies to enhance your user experience. Cookies are small data files stored on your device that help us analyze website traffic and remember your preferences. You can control cookie settings through your browser, but please note that disabling cookies may affect some features of our website.
7. Third-Party Links
Our website may contain links to external websites or third-party services that are not operated by Oliver & Rose. We are not responsible for the content or privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we will update the “Last Revised” date at the bottom of the policy. Please review this policy periodically to stay informed about how we are protecting your data.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:
Email: info@oliverandrose.dk
Phone: +45 42 56 61 16
Last Revised: December 2024
By using our website and services, you agree to the collection and use of your information in accordance with this Privacy Policy. Thank you for trusting Oliver & Rose with your personal data.